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CANCELLING ORDER
RETURNS & CANCELLATIONS
SUBSCRIPTION MANAGEMENT
Cancelling order

We totally get it – things change!

That said, once an order is processed, we’re unable to cancel it since our team works fast to pack and ship your items right away.

If you’d like to update or pause your subscription, you can do that anytime by logging into your account here.

Returns & cancellations

We want you to be happy with your first purchase!

If you need to make a return, we accept unopened items within 30 days of delivery. Please note that return shipping is the responsibility of the customer, as we currently do not provide return labels.

For full details and next steps, please visit our Returns page.

Subscription management

Taking control of your subscription is easy!

You can update your delivery schedule, skip a shipment, view rewards, check order history, and more – all from your customer portal.

Just log into your account here to get started!

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True sea moss faqs

Frequently Asked Questions

How much sea moss can I take per day?

For general wellness, 1-2 tablespoons (approx. 15-30g) daily is recommended. Adjust as needed based on personal preference and desired benefits.

Where do I keep gels stored?

Our sea moss gels are made fresh, with no synthetic preservatives - so treat them like you would any real food. Store them in the fridge as soon as they arrive, and always use a clean spoon.

What are the benefits of sea moss?

This oceanic superfood delivers a concentrated blend of life-supporting minerals, including iodine for thyroid health, magnesium for muscle function, and potassium for heart rhythm. Sea moss supports sustained energy levels, optimal cognitive performance, and a delicate biochemical balance that keeps every system functioning well.

Where does True Sea Moss ship?

We ship to all U.S. states and territories through our website. We do not ship internationally at this time.

What ingredients are in True Sea Moss gels?

Our gels are made with wildcrafted sea moss, purified water, and real fruit. No synthetics, gums, or fillers - ever!

You can see the full ingredient breakdown for every flavor right here: trueseamoss.com/pages/faqs - just scroll to the ingredients section!

Where will I see the first results?

Most folks report better energy, healthier skin, and a sense of overall wellness within 2–6 weeks of consistent use. Your timeline depends on your body’s unique nutrient needs and general lifestyle. Sea moss isn’t a quick fix - it’s a steady, cellular reset. It takes time to rebuild what’s been depleted. Stick with it daily for best results.