True Sea Moss

Frequently Asked Questions

Have questions? Search through our Help Center.

General Info

What is Sea Moss?

Sea moss, also called Irish moss, is a red seaweed that thrives on the rocky coasts of North America, Asia, Europe, and the Caribbean. This marine superfood is cherished for its natural supply of essential minerals your body relies on daily. Sea moss also carries antioxidants like vitamins A & C to help protect cells, and prebiotic fiber to nourish your gut. It’s a wild, elemental food that works like nature’s own multivitamin!

Where do you source Sea Moss?

Our sea moss is wild-harvested from Vietnam and the Philippines. depending on the season. It’s hand-harvested from pristine ocean waters, soaking up a powerhouse of minerals straight from the ocean floor. No bleach, no fillers, no nonsense. Just pure, sun-kissed sea moss loaded with nutrients to support your full-body harmony. Every batch is cleared through FDA import standards at Customs.

Is Sea Moss vegan?

Yes, from sea to spoon, its plants all the way. Our sea moss is a superfood of the tide, blended with real fruit only, with no animal products or hidden junk. Just plants doing what plants do best!

When will I see the first results?

Everyone’s body is a unique story. For some, a sense of overall balance is felt in the very first week. For others, it may take 2–6 weeks of consistent use to notice positive shifts. Sea moss is meant to support a steady, cellular reset, so stick with it daily for the best results!

Do you test for heavy metals?

Absolutely! We never gamble with quality. True Sea Moss always holds the line: every flavor is routinely tested for heavy metals to ensure you are getting a premium product.

Usage & Timing

When is the best time to take the Sea Moss Gel?

The best time to take Sea Moss gel is whenever it fits well into your routine, but we recommend not taking it on an empty stomach. You can mix it into a smoothie, add it to your breakfast, or take it after a meal to help with nutrient absorption.

Why shouldn't I eat on an empty stomach?

Taking Sea Moss on an empty stomach may cause some discomfort as it is a natural product rich in minerals. Some minerals, like iron and zinc, can cause gastrointestinal discomfort when taken alone. Additionally, food helps dilute the minerals to protect your stomach lining, and certain vitamins (A, D, E, and K) are absorbed more effectively when consumed with dietary fats or proteins.

How much sea moss gel should I take per day?

For adults, we recommend taking two tablespoons 1-3 times daily, ideally with a meal. This is enough to support your body with all the amazing benefits of our gel!

Is it okay to take the gel and gummies at the same time?

Yes, it is okay to take both. However, because both are nutrient-dense, we recommend being mindful of your total intake. Many customers use a combination of both to fit their daily lifestyle needs.

Product Care

What if my product looks liquid after receipt?

Because our products contain no synthetic thickening agents, it is possible for the gel to look liquid after transit. If this happens, simply leave the product in the refrigerator for 3-4 hours and it will return to its proper gel-like consistency.

How should I store my gels?

"Our sea moss gels are made with no synthetic preservatives. Treat them like you would any real food:

• Unopened: Keep in a cool, dry place. It will remain shelf-stable for up to 12 months.
• Opened: Refrigerate once opened. Enjoy within 3-4 weeks for best results.
• Frozen: For longer storage, freeze the gel after opening to preserve it for up to 12 months."

What does the Sea Moss Gel taste like?

Gels taste like the flavor you purchased with a possible hint of ocean essence. Our Sea Moss Gel does not contain any artificial flavorings or sweeteners, which is why its natural flavor can sometimes be strong or oceany. This is a normal response to the unprocessed, raw ingredients. If you find the taste too strong, we suggest trying it in a drink or dish to balance the flavor.

What is the iodine content in gels?

Approximately 3mcg - 5mcg per 2 tablespoon serving

Health & Safety

Is Sea Moss safe for pregnancy and breastfeeding?

Sea moss has a long history of safety with pregnancy and breastfeeding, but we always recommend contacting your doctor before use if there is a concern about use while pregnant, nursing, taking medication, or with a medical condition.

Can children take sea moss?

Yes, children aged 2 and up can enjoy sea moss! We recommend a smaller serving of one tablespoon daily. Sea moss provides essential minerals for growing bodies, but because children can be more sensitive to iodine, we always recommend contacting your pediatrician before use if there is a concern about use with a medical condition.

Why is there a Prop 65 warning on my label?

Proposition 65 is a California-specific "right to know" law. Sea moss naturally absorbs minerals and trace elements directly from the ocean waters. California requires a warning if levels exceed their very strict thresholds. We routinely test every batch to ensure our products meet high safety standards.

Orders & Delivery

Where can I see your certifications and test results?

We’ll be happy to share our certifications and relevant quality information upon request. Please email us at support@trueseamoss.com, and our team will provide everything needed.

Subscription & Shipping Information

You can manage your delivery frequency through your account portal. Most orders ship via USPS or UPS and arrive within 3-5 business days, though external factors like weather can occasionally affect timelines.