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Cancelling Order
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Cancelling Order
We totally get it – things change!
That said, once an order is processed, we’re unable to cancel it since our team works fast to pack and ship your items right away.
If you’d like to update or pause your subscription, you can do that anytime by logging into your account here.
Returns & Cancellations
We want you to be happy with your first purchase!
If you need to make a return, we accept unopened items within 30 days of delivery. Please note that return shipping is the responsibility of the customer, as we currently do not provide return labels.
For full details and next steps, please visit our Returns page.
Subscription Management
Taking control of your subscription is easy!
You can update your delivery schedule, skip a shipment, view rewards, check order history, and more – all from your customer portal.
Just log into your account here to get started!
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Frequently Asked Questions
So, what is Sea Moss?
Sea Moss is a type of red algae found on the Atlantic coasts of Europe, North America, and the Caribbean. It's very nutrient-rich, naturally loaded with vitamins and minerals, making it a fantastic natural supplement (or superfood) for boosting overall health and wellness. It has been used for centuries to support immunity levels and cover vitamin gaps, particularly in tribes in Ireland and the Caribbean.
What are the benefits of taking Sea Moss?
Wildcrafted True Sea Moss is a natural source of essential nutrients and minerals like iodine, calcium, potassium, and vitamins A, C, and K, designed for the body’s daily intake. It’s like a 100% natural multivitamin with no synthetics, proven by history to help cover your vitamin gaps. It supports your immune system, promotes healthy skin, aids digestion.
How does True Sea Moss taste and what is the texture like?
True Sea Moss has a uniquely developed formula created with top food developers in California to perfect the taste and texture. It doesn’t taste like typical Sea Moss; many of our customers compare it to applesauce or baby food. It’s like a fresh, natural jam right out of the fridge, making it enjoyable and easy to consume.
How should I consume Sea Moss?
The recommended dosage is 2 tablespoons a day for an ordinary person. You’ll need 2 jars of True Sea Moss Superfood per month to stay consistent in covering your nutritional gaps and providing your body with essential nutrients. Enjoy it by the spoonful, or add it to your smoothies, soups, teas, or use it as a thickening agent in recipes. It’s versatile and easy to incorporate into your diet.
Why is it important to use Sea Moss with no added sugar?
Using Sea Moss with no added sugar ensures you get the right balance between taste and preserving the vitamin content. At True Sea Moss, we use natural fruits and berries to enhance the flavor without compromising its nutritional value. Other Sea Moss products with added sugar can diminish its benefits, but our special formula doubles the nutrients with the power of natural fruits and berries.
Is Sea Moss safe for everyone?
Sea Moss is generally safe for most people when used in moderation. However, every body is unique. If you have thyroid issues, seaweed allergies, or specific health concerns, it’s best to consult with your healthcare provider first.
Can I use Sea Moss on my skin or hair?
Absolutely! Wildcrafted Sea Moss Gel is amazing for skincare. Use it as a face mask or add a bit to your skin or hair care products (creams, serums, shampoos) to hydrate and nourish your skin, reduce inflammation, and improve your skin’s or hair’s texture. For the best results, use it both inside and out, because skincare starts from within.
Where do you source your Sea Moss from?
We are proud to say that our sea moss is sourced from a Marine-Protected Area off the coast of Nha Trang Bay, Vietnam - one of the most pristine and coveted bays in the world. Our local team collects the sea moss in the wild and dries it under the sun right on the shore, ensuring the highest quality and sustainability. We take the safety and quality of our product seriously, and that's why we have all the necessary documents from our supplier, including the certificate of origin, Phytosanitary certificate, and Certificate of Analysis. Furthermore, our products have been checked by the FDA at customs to ensure they meet the highest standards.
