Discount Policy
Your use of https://www.trueseamoss.com, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by DIVA FAM INC. (“True Sea Moss,” “we,” “our,” “us”), is governed by the policies, terms, and conditions set forth below.
At True Sea Moss, we are committed to providing our customers with fair and transparent pricing. This policy outlines the terms and conditions under which our discounts are applied.
1. Eligibility and Timing of Discounts
We offer a standing discount exclusively for customers who subscribe for the first time. This discount is always available (there are no other seasonal, holiday or promotional discounts) and applies only to the first subscription purchase made by a customer.
2. Applicable Products
The first-time discount applies only to eligible subscription-based products, as indicated on the product page. This offer is limited to one use per customer and cannot be applied to non-subscription products or subsequent subscription renewals.
3. Notification and Availability
The first-time subscriber discount is clearly displayed on eligible product pages and is automatically applied at checkout for customers who are placing a subscription order for the first time.
4. Restrictions
This discount applies only once per customer, on their first subscription and cannot be combined with other offers or applied to previous purchases. The discount does not apply to non-subscription purchases or to subscription renewals.
We reserve the right to modify or discontinue this discount at any time without prior notice. Changes related to subscription pricing and terms are governed by our Subscription Policy, as published on our website [https://trueseamoss.com/pages/subscribe-policy]. Customers who have already placed a first-time subscription order will retain their discount for that order.
5. Gifts
In addition to discounted pricing, special occasions may include a free gift with the purchase of selected products. Gifts are automatically added to qualifying orders at no extra charge, while supplies last.
6. Volume-Based Pricing
For selected products, the final price may vary depending on the quantity chosen at checkout. This structure encourages customers to purchase in larger volumes by offering progressively lower unit prices based on the number of items purchased.
Where applicable, a Quantity selection tool is available directly on the product page. This tool allows customers to choose predefined bundle sizes, each with its corresponding per-unit discount clearly displayed.
The volume pricing is typically structured as follows: when purchasing a single item, the standard price applies. If you purchase two units, each unit is offered at a reduced price compared to buying just one. When you choose three units, the price per item becomes even lower than in the two-unit option. Finally, when purchasing five units, you receive the best available unit price for that product.
This pricing structure is available only for specific products, as indicated on the product page. Products eligible for volume discounts will clearly display all available quantity options and their associated pricing tiers.
Please note that volume-based discounts cannot be combined with other promotions unless explicitly stated. The availability of multi-pack options may vary depending on product inventory and promotional scheduling.
7. Contact
If you have any questions regarding a current promotion or discount, please contact us at support@trueseamoss.com.
